Return Policy

All defined terms used below shall have the meanings set forth in our Terms and Conditions. 

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it. If for some reason you have to cancel an order please do not hesitate to reach out to our staff through our chat and see how we can better help you.

All Sales Are Final

Once an item of merchandise is delivered to you, you cannot return that item. To be eligible for a return, your merchandise must be damaged upon arrival, and must be in the original packaging.  Our return policy does not apply to the following goods: All clothing items or items that can be worn. Please contact us to discuss options for how we can help you. 

 

Refunds and Exchanges

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Us, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.